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Your Data Choices Stay Visible

Q: Can I ask to see my account data?

Yes. Send a request through live chat after login or email privacy@m98bet.mobi from your registered address. We will verify your identity before sharing eligible account data, because releasing records to the wrong person would create privacy risk.

Our Privacy Policy explains what we collect when you open an account, use the lobby, verify wallet activity or contact support, including access from Shah Alam and other…

Account data explainedCookie use disclosedWallet checks describedPrivacy requests supported

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How m98bet Handles Privacy Duties

m98bet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how we collect, use, keep and share personal data linked to your account, wallet activity, device access, support chats and security checks. We use account details to run logins, confirm transactions, respond to your messages, manage fraud checks and meet duties

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that apply where local law permits access. When you use Touch 'n Go, GrabPay, Boost dan FPX, payment references may be matched with your account so deposits and withdrawals can be checked without exposing full wallet credentials to our service team. We keep data only for
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as long as needed for account records, dispute handling, safety checks and legal duties. You can ask us to access, correct or remove certain data, subject to verification and applicable law.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Reach Us About Privacy Requests

Privacy questions should go to the channel that can verify your identity and account history safely.

Live Chat Privacy Desk Use live chat after logging in when your request concerns account data, wallet references or recent access. Our team can verify your session first, then route the privacy request to the right internal queue.

Email Data Request Send privacy requests to [email protected] with your registered email, phone number and request type. Do not include full wallet passwords or bank login details; we only need references that help verify ownership.

Account Security Escalation If you believe another person accessed your account data, contact support immediately and ask for a privacy security escalation. We may freeze sensitive changes while we check recent logins, devices and wallet activity.

DATA PRACTICE

Clear Privacy Controls Around Your Account

We treat privacy as part of daily account operations, not a hidden legal page. The policy connects the details you enter, the cookies that keep sessions working, the records behind games such…

Account Data

We collect details you provide during registration, login and profile updates, including contact data and verification markers. These details help us recognise your account, respond to you and apply account changes only after checks.

Cookie Use

Cookies help keep your session active, remember language settings and spot unusual sign-in patterns. Some cookies are needed for login security, while others help us understand page performance without exposing wallet credentials.

Wallet Records

For Touch 'n Go, GrabPay, Boost dan FPX, we store transaction references, amounts, time stamps and status updates. We do not ask for wallet passwords, and support should never request full access credentials.

Game Activity

Rounds in Infinite Blackjack, Football Studio, Cash or Crash and similar rooms create account records. We use those records for balance checks, dispute handling and security monitoring, not for selling your personal data.

Retention Periods

We keep personal data for the period needed to run your account, settle disputes, detect misuse and meet legal duties. When records are no longer needed, we remove them or make them non-identifying where practical.

Change Requests

You can ask to access, correct or delete eligible data by contacting support. We will verify your identity first, explain any data we must keep, and confirm the result through your registered channel.

Answers About Your Privacy Rights

These answers explain how our Privacy Policy works in common account situations. They focus on what data we collect, why we use it, when we share it, how long it stays in our records and how you can ask for changes. For any request, contact us through a verified channel so we can protect your account.

We collect data you provide when creating or managing an account, such as contact details, login records, device data, wallet references and support messages. Game and transaction records are also linked to your account for balance and dispute checks.

Payment references help us match Touch 'n Go, GrabPay, Boost dan FPX activity to your account. They support deposit checks, withdrawal verification, dispute handling and fraud monitoring without requiring your wallet password or bank login details.

Yes. Send a request through live chat after login or email [email protected] from your registered address. We will verify your identity before sharing eligible account data, because releasing records to the wrong person would create privacy risk.

Contact support from your registered channel and explain what needs to be corrected. We may ask for proof where the change affects identity, payment checks or account recovery, then update eligible records after verification.

We may share limited data with payment processors, security vendors, technical service providers or authorities when required by applicable law. Each sharing step is tied to account operation, safety checks, dispute handling or legal duty.

Retention depends on the record type and the reason it is held. We keep data needed for account history, wallet disputes, security checks and legal duties, then delete it or make it non-identifying where practical.

We will verify your identity and assess which data can be deleted under applicable law. Some records may need to remain for transaction history, dispute handling, security checks or legal duties, and we will explain that outcome.

Your Data Choices Stay Visible

Reach Us About Privacy Requests

Clear Privacy Controls Around Your Account

Account Data

Cookie Use

Wallet Records

Game Activity

Retention Periods

Change Requests

Answers About Your Privacy Rights

01 What personal data does m98bet collect?

02 Why do you need my payment references?

03 Can I ask to see my account data?

04 How do I correct wrong profile details?

05 When is my data shared with other parties?

06 How long do you keep account records?

07 What happens if I request data deletion?

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